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Ralph Martin & Associates, Inc. leads the pack when it comes to technology
Here at Ralph Martin & Associates, Inc., we always try to be on the forefront of appraisal technology. We use the best and newest technology around to complete your appraisal without sacrificing quality or accuracy.
The appraisal process has significantly evolved lately and these days, is a lot more demanding. We put quality first, but we know that turnaround time is critical since nobody likes to wait for results. Therefore, the logical place to save time is in our daily workflow. Our continuous efforts to be the best have convinced us that keeping up with new technology allows us to provide more accurate reports, quicker turnaround times and excellent customer service.
Just look at how Ralph Martin & Associates, Inc. makes ordering easier
Years ago, a lot of our orders were delivered via fax and were confirmed with phone calls once we got back to the office. Often, in this scenario, it might of taken hours to hear back to see if the order could be taken. These days, when orders are entered on this website, we receive an e-mail on our phones. We can even log into this site from the field and send back an e-mail confirmation – including the time and date for the inspection if we've been able to talk to the occupant.
When you order from Ralph Martin & Associates, Inc. you can expect us to be concerned about your deadlines. We don't make you wait around for replies because we understand the speed at which we get things done directly effects your bottom-line. Through features on this website, we can actually reduce the amount of time needed for your appraisal.
Using Technology in the Field
The appraisal process is nothing if not a detail-oriented process. We spend a great deal of time gathering the facts on the subject property and the local market data and trends. Once again, technology has stepped in to help Ralph Martin & Associates, Inc..
Instead of using paper forms and pencils and then re-keying all the information back at the office, don't be surprised to see us with a tablet PC or collecting data using a program developed for our phones that even lets us sketch a floorplan right on site. Rather than using that clumsy old tape measure, we're seeing that more appraisers are adopting laser measuring devices that are quicker, more accurate, and can get into places that normal tape measures have always had problems with.
We combine all of these different technologies to ensure that the final report is thorough and accurate, requiring fewer call-backs and revisions. Our goal is to save you time and money.
Here at Ralph Martin & Associates, Inc. we make sure you have more ways to receive your report.
The majority of our appraisals are delivered through e-mail as PDF documents. Most of our clients prefer e-mail because we're all accustomed to getting attachments like PDFs in our mail. It's a lot better than the old days when everything was on paper. But, we've even been able to improve on e-mail with how you receive your report with this website.
Ever lost a file that was sent to you? Or have you ever had an attachment blocked because of the file size? We have the technology to overcome those problems, too. When we deliver an appraisal through this website, the client gets a link sent to their email to retrieve the PDF. By bypassing email completely we can get around any problems caused by file size. And the best thing is that the file will be hosted on this site for 90 days. So if you lose the file, you can log back in here and retrieve it again - saving you time, since we won't even need to run back to the computer.
Lastly, we use all digital workfiles...
It would probably be easier if appraisers could complete an assignment, give it to the client and never worry about seeing that document again. But one of the purposes of an appraisal is as a legal document outlining the condition of a property on a specific date. Therefore, appraisers are required by law to keep their reports for 5 years, allowing them to recall any appraisal at any time to either defend the valuation or to be used in other legal proceedings.
To sum it all up, Ralph Martin & Associates, Inc. leverages our investment in technology to improve service. By storing every aspect of the appraisal - notes, sketches, supporting documentation and calculations - along with the appraisal electronically, we can pull up the entire file whenever it's needed and recall precisely what that assignment was about.
We just wanted to give you a little bit of insight into how we use our technology daily. Investing in the right tools, along with the appraisal know-how that you've grown to expect allows the appraiser to save time without cutting corners and deliver a better product to you, our client.
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